When it comes to content marketing, there is clearly a period before ChatGPT and after it. One fateful November day in 2022, ChatGPT was launched, and the world of content marketing was shaken to the core. With its incredible ability to create any amount of text on any subject under the sun in practically no time, it upended the world of wordsmiths around the world at that time, and content marketers began to worry about their jobs.
Wednesday, July 29, 2026
The future of content marketing after ChatGPT
When it comes to content marketing, there is clearly a period before ChatGPT and after it. One fateful November day in 2022, ChatGPT was launched, and the world of content marketing was shaken to the core. With its incredible ability to create any amount of text on any subject under the sun in practically no time, it upended the world of wordsmiths around the world at that time, and content marketers began to worry about their jobs.
Thursday, October 30, 2025
Can you use AI to transform marketing?
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| https://www.pexels.com/photo/competitive-pricing-handwritten-text-encircled-on-paper-262470/ |
Generative AI is a major driver of increased AI adoption.
AI Helps Optimise ROI of Marketing
Better Handle on Key Performance Indicators
Optimal Leveraging of Data Analytics
Superior Customer Interaction
The Programmatic Advertising Push
Saturday, August 30, 2025
Have you heard of Multimodal AI?
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| Image generated by Google's Gemini model. |
While AI is the flavour of the times, there is so much happening in this universe that one is often left gasping for breath trying to make sense of the ever-new terms being bandied about. Generative AI has been the buzzword for quite some time now, and just when one sort of came to terms with what it possibly entailed, one hears of another one-Multimodal AI.
Why are Multimodal GenAI models better?
The Future with Multimodal AI
Wednesday, June 25, 2025
Is AI overhyped?
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| Photo by Tara Winstead: https://www.pexels.com/photo/robot-pointing-on-a-wall-8386440/ |
There are those who love AI
for its potential to transform the way work gets done efficiently and those who
fear it on account of people losing their jobs because of its adoption across
businesses and organizations. While the former set of people can't wait for the
world to make unimagined progress owing to the magic that large-scale adoption
of AI will create, the latter set of people see the rapid adoption of AI as an
unmitigated disaster and calamity that will make human beings unemployable and
largely redundant.
So, what is the truth? Is AI
like any other revolutionary technology that initially threatens mankind and
ultimately proves its immense usefulness and gets integrated into everyone's
daily lives? Or is it likely to see mankind's takeover by intelligent machines
that think autonomously and increasingly independently of human control?
The truth as is usually the
case lies somewhere in between and is much more nuanced than simply being a
question of whether AI is good or bad for mankind. Look around you and you will
notice that in practical terms AI has had little or no impact on their daily
lives, even in terms of their daily lives. You hear about AI taking over
people's jobs all the time, but have you personally been threatened in that
way, or do you know of someone who has?
Even those using AI
productivity tools for work, do not really save all that much time, as one
would imagine, given the hoopla surrounding AI. One of the most conspicuous AI
tools that we are all familiar with is the Chatbot. Does anyone like interacting
with one or feel that one's issues are being effectively redressed by them?
What about the companies that use them? Do they really see superior service or
an enhanced ROI on account of their deployment?
Undoubtedly, there has been
massive investment in AI on the part of the leading tech companies of the world
who are betting big on its future success. This also compels them to sell the
tremendous virtues of AI to their clients and customers, even though it is far
from clear how things will pan out in the time ahead. Businesses, organizations
and indeed governments around the world have been caught up in this frenzy,
promoting AI like there's no tomorrow. This does not seem to be a
well-thought-out and calibrated strategy at all.
For all the investments that
businesses around the world have made in AI, hoping to benefit from its
enormous potential, there is little to show for it in terms of economic
success.
According to Massachusetts
Institute of Technology economist Daron Acemoglu, a lot of companies simply
overinvest in Generative AI, only to regret it later, which is hardly the
hallmark of a great economic impact going forward.[1] Given the hype surrounding AI, one would imagine that
its transformative powers would stun all. But does it really? I find the
invention of motorized transportation, aeroplanes and mobile phones far more
revolutionary and transformative in a very apparent manner than all the song
and dance they make about AI. What does it really achieve in practical terms?
AI is fantastic at receiving inputs and eagerly coming out with results
leveraging language models but you need more than that in the real world whose
need for nuance and context might forever be beyond the pale of AI.
[1] https://www.npr.org/sections/planet-money/2024/08/06/g-s1-15245/10-reasons-why-ai-may-be-overrated-artificial-intelligence
Wednesday, October 9, 2024
Why you should never use ChatGPT for writing
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| Photo by Matheus Bertelli: https://www.pexels.com/photo/man-using-laptop-wit-chat-gpt-16094040/ |
For all the noise about how wonderful ChatGPT is for relegating all your writing to it and the fact that businesses, individuals, researchers, students et al are doing just that, it is the dumbest thing one can resort to. For all that ChatGPT and other similar Generative AI tools do is to regurgitate past content and present it as new. The obvious danger in this is that these will soon enough start regurgitating, the mountainous amounts of AI-created content in cyberspace.
The best parallel that one can draw is with a primitive civilization that has been gifted with a machine that is able to bake cakes if fed with the right kind of ingredients, making the natives forget how to bake cakes themselves. Once the machine breaks down, they are unable to make cake anymore, as they have forgotten how to. For all those singing hosannas to ChatGPT, just wait a few years and the AI-created drivel will drive everybody nuts. Generating content using AI crimps a person’s ability to think critically and, therefore, learn. Imagine, how harmful it is for students who more than anyone else need to be able to think critically so as to be able to understand concepts better. All that ChatGPT will teach them is to become prompting experts. That is a very limited use of the human brain’s muscles. Just because we possess automobile technology, have we forbidden our children from learning to walk? No matter how good one might be at prompting Generative AI tools to create content for us, one is never totally confident of the accuracy of the output. This can wreak havoc when one is engaged in carrying out high-end academic research. The very term Generative AI is a misnomer because intelligence denotes the presence of a brain, which is substituted by an aggregator and narrator of information gleaned from here and there. Writing recalls, relates and shapes the lived human experience. It cannot be left to machines. They can only replicate and simulate what human thought might be. If tomorrow there is sentient AI, perhaps it will be able to write about its ‘lived’ experience, which will be uniquely its own! We won’t be able to do that very effectively for it, as we are not AI, but physical beings with a carbon-based body. Creditable publications and increasingly many businesses deploying content marketing tactics are making it clear that ChatGPT-generated content is not kosher. It is liable to invite the wrath of the readers who take it to be human-created content and find out it is a machine without feelings or emotions that is fooling them with contrived content that is often plain wrong and ill-informed. Writing and the feelings it evokes are very personal things and just as it is inconceivable that one can marry a machine or a virtual being, it is ludicrous that ChatGPT should attempt to create literature. |
Friday, August 2, 2024
Do Businesses Really Have to Invest in Generative AI?
We have been told for a couple of years that Generative AI is the best thing to have happened to the world of business in a very long time. It is supposed to revolutionize everything from the development of all new R&D models and enhancing productivity to better customer experiences and the creation of whole new business models.
According to premier management consultancy company BCG, as many as 85% of business leaders plan to increase their company’s spending in AI and GenAI by a whopping 85% in 2024. Besides, 54% of them think that AI will deliver cost savings in the current year on account of productivity gains across operations, customer service, and IT.[1]
Is GenAI Really All That It is Touted to Be?
There are recent reports that suggest that way more may have been invested in GenAI for the kind of benefits that it currently provides to a business.
In particular, a Goldman Sachs report alludes to an interview with Daron Acemoglu, Institute Professor at MIT in which he expresses his reservation about AI having any major impact on the economy and has in fact forecasted that it will impact not even 5% of all tasks over the next decade.
As a matter of fact, he believes that AI will increase US productivity by a mere 0.5% and a GDP growth of a pedestrian 0.9% over the next 10 years.[2] So much for all the billions going into just GenAI over the last two years!
On the other hand, the PwC 2024 AI Jobs Barometer report will have us believe that financial services, IT, and professional services sectors boasting relatively higher AI exposure have witnessed 6 times faster productivity growth than those with low exposure to AI.[3] But one can, all the same, detect an element of disenchantment with the technology in terms of its ability to deliver and provide real practical value.
There is a feeling of belied potential in the sense that GenAI hasn’t really reached a stage of development where it can be used in an optimal fashion. There is a lot of hype and speculation surrounding bold new announcements every few months, which does not seem to lead to much in terms of achievement and accomplishment.
With time, as expectations become more realistic with regard to what can possibly be delivered, there may be a resurgence of interest yet again, but tempered with realism.
The Way Ahead
As AI scales and grows in volume, one will notice that there will be an increasing focus on factors like regulating and governing technology, ownership, safety, and risk. There need to be efforts made by organizations who adopt and promote GenAI to reach out to their employees who fear it’s coming. It is important that businesses don’t attempt to better their prospects, by damaging those of their workers.
The companies that are the leaders in GenAI adoption are doing that by involving their employees in deciding how their work and roles should be reshaped.
GenAI is too good a technology to not be taken seriously, but it cannot be adopted in a massive way without making it prove itself. The process of maturation of the technology is a work in progress and it would be an interesting space to watch. The coming years will show us if it will really take over the world or just be a flash in the pan, albeit a brilliant one.
[1] https://www.bcg.com/publications/2024/from-potential-to-profit-with-genai
[2] https://www.ibm.com/blog/gen-ai-live-up-to-hype/
[3] https://www.forbes.com/sites/hamiltonmann/2024/05/22/dont-get-caught-up-in-the-genai-hype/
Wednesday, July 10, 2024
Why brands and businesses are better served by human-written content than AI-generated content
The advent
of Generative AI tools like ChatGPT and Google Gemini has seen brands and
businesses worldwide turn to AI to create content. The move seems logical as these seem to be
able to create what appears to be extremely well-written content in moments,
freeing marketing managers and business owners with the necessity of giving
extensive briefs to their content writers, only to have them turn out content
that often needs many iterations to finally reach a stage where it is ready for
dissemination.
But are
things really all that wonderful with using Generative AI to create content for
businesses, or is this the entirely wrong way for a business to go about its
business of creating content? According to Neil Patel, one of the foremost
authorities on digital marketing in the world, human content performs better
than AI content.[1]
According to a study conducted by his team, human-generated content fared 5.44
times better in generating traffic than AI-generated content. It also found
that every minute spent writing by humans received 4.10 visitors to 3.25 in the
case of AI-generated content. Patel
attributed the superior performance of human-generated content on account of it
being better with regard to emotion and context.
What is
important to understand about writing great content is the fact that while
Generative AI's ability to put across complex information in an
easy-to-comprehend manner might be extraordinarily good, it is also important
that it be done in the kind of language that resonates with the target audience
in question. It is humans who are better at doing so, as unlike AI, they can
truly know where their audience is coming from and contextualize the content
for them. This is something that Generative AI struggles with as it is not
adept at asking the right questions as it has lived experience and is totally
bereft of emotional intelligence.
AI writing might be smart and efficient, but it
lacks personality. It is more like the Nazi army’s blitzkrieg across Europe in
the Second World War. Human writing on the other hand can be likened to
Churchill’s, “We shall fight from the beaches--- speech.” We all know who
finally won that epic war.
Thursday, August 31, 2023
Why all this fuss about Generative AI?
Everybody and their uncle has heard about Generative AI. Those who sleep under a rock haven’t. Of course, most people know it as ChatGPT and they haven't stopped yapping about it since its launch. Most of the chatter is about how Generative AI will take away people's jobs rather than how it will help business enterprises perform better. People employed in professions as diverse as writing, coding, law, and medical science have expressed fear that a bunch of technocrats and big corporations will replace workers with Generative AI and concentrate all the wealth in their hands at the expense of society as a whole. The Hollywood writers' strike is a classic example of this type of fear taking root and almost paralyzing people.
People are also
afraid that algorithms fed with a bias can be used to influence public opinion
by unscrupulous elements. Others fear that rogue or unscrupulous coders could
cause grave danger to software, hardware, people, and enterprises- a step up
from the regular cyber threats of the past. People and organizations would fear
stolen identities as well as attempts to besmirch fair names and reputations.
Do we really need to
fear Generative AI?
If Generative AI is
left unregulated and those that deploy it do so in a manner that does not
benefit people- employees, and customers, there may be cause for fear. It is
another matter, though that such short-sighted leveraging of Generative AI will
eventually rebound on the organization concerned most negatively. That being
stated, if it is not to be misused by would-be monopolists and oligarchs, rules
and regulations and a proper structure to implement them must be put in
place.
However, it is
pertinent to note that there was widespread fear amongst people that rapid and
widespread computerization would sound the death knell of jobs in sectors like
retail, banking, and finance about a decade or so ago. In fact, Oxford University came out with a report that 47%
of the total jobs in the US were at risk.[1]
Yet, things didn’t pan out that way at all.
Generative AI will
over the long run create a whole new set of jobs, that didn't exist before. AI trainers and operators, auditors for
AI-generated work, original cutting-edge content creators, interpretation of
content in terms of human sentiment, AI integration expert, AI compliance
specialist and a slew of other all-new job
descriptions.[2]
While all of this is heartening, there will be quite a few challenges and risks
that will arise in the short term, as Generative AI continues on its relentless
march.
To assuage the
widespread fear that has accompanied the launch of Generative AI technology, it
makes sense to spread awareness about Generative AI concerning the opportunities
presented by it and the inherent risks it might carry amongst the people at
large, organizations, and policymakers. Doing so will lead to well-thought-out
and responsible deployment of the technology.
There must be total
transparency and accountability about the algorithms being deployed so that
users can pinpoint any biases that might have crept in. At the same time, the
developers should ensure that the technology does not lend itself to misuse.
The highest ethical standards need to be observed with regard to design and
development. Care also should be taken when deploying a range of training
datasets, so that the output obtained is fair, well-meaning, and good for
society. This requires researchers, domain experts, policymakers, and ethicists
to join hands to ensure that Generative AI becomes a tremendous agent of
change, economic growth, and all-round well-being.
Sunday, May 14, 2023
The Impact of AI on Content Marketing
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| Photo by Judit Peter: https://www.pexels.com/photo/person-writing-on-a-notebook-beside-macbook-1766604/ |
Content marketing is the process of creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined and identified target audience and ultimately drive profitable customer action. It can take various forms, such as blog posts, ebooks, videos, podcasts, infographics, webinars, social media posts, and more. Content marketing is essential for businesses to build trust, credibility, and authority with their target audience, as well as to improve their search engine rankings, generate leads, and increase conversions.
However, content marketing is also challenging and time-consuming. It requires a lot of research, planning, writing, editing, designing, publishing, and promoting. Besides, it calls for a lot of creativity and innovation to stand out from the competition and keep up with the changing needs and preferences of the audience. This is where artificial intelligence (AI) can help tremendously.
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Photo by cottonbro studio: https://www.pexels.com/photo/bionic-hand-and-human-hand-finger-pointing-6153354/
AI is the ability of machines or software to perform tasks that normally require human intelligence, such as understanding language, recognizing images, learning from data, and making decisions. It has seen rapid advances rapidly in recent years, thanks to the availability of large amounts of data, powerful computing resources, and sophisticated algorithms. Notable among the applications of AI is something that has been a lot in the news recently- generative AI. This is a remarkable technology that can produce new content based on existing data or inputs.
Generative AI has had a paradigm-redefining impact on content marketing. Let us check out how-
- Content generation: Generative AI can automatically generate content for various purposes across multiple platforms. This can be in the shape of articles, headlines, captions, summaries, slogans, scripts, and more. A prime example of this is Chat GPT-3, a large language model that is known to generate coherent and fluent text-based content based on a given prompt or context. Generative AI can help save time and resources for content marketers who need to produce a large amount of content regularly in a major way.
- Content quality: Generative AI can also improve the quality of content by providing suggestions, feedback, corrections, and enhancements. For example, Grammarly is a writing assistant that uses AI to check grammar, spelling, punctuation, tone, clarity, and style. Generative AI can help content marketers create more accurate and informative content that meets the standards and expectations of their audience.
- Content variety: Generative AI can also create a variety of content types and formats based on the same data or input. For example, Lumen5 is a video creation platform that uses AI to transform text into engaging videos. Generative AI makes a difference, as it can help content marketers to create more diverse and interesting content that appeals to different segments of their audience.
- Content personalization: Generative AI can also customize content based on the preferences and behavior of individual users. For example, Netflix uses AI to recommend personalized content to its subscribers based on their viewing history and ratings. Generative AI can help content marketers to create more relevant and valuable content that increases user engagement and loyalty.

Photo by Andrew Neel: https://www.pexels.com/photo/monitor-screen-showing-chatgpt-plugins-landing-page-16053029/
Generative AI is not in the least a replacement for human creativity and judgment. It is essentially nothing more than a tool that can augment and assist content marketers in their work. Content marketers still need to define their goals, strategies, audiences, messages, and metrics for their content marketing campaigns. They also need to monitor, evaluate, and optimize their content performance based on data and feedback.
Generative AI is changing the landscape of content marketing by offering new possibilities and opportunities for businesses and professionals. Content marketers who embrace generative AI can gain a competitive edge in the market by creating more effective and efficient content that delivers better results for their businesses and their customers. AI is an ally of human content marketers, not their competitor.







