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Sunday, August 18, 2024

AI- Brace for the revenge of regular people!

 

Photo by Andres Alaniz: https://www.pexels.com/photo/a-lone-person-stands-on-top-of-a-sand-dune-27700773/

To say that AI or artificial intelligence has been in the news for years is an obvious understatement. It has dominated national discourses worldwide for a very long time now. From extolling its magical and almost mythical abilities to usher in an era of automated super efficiency to fears about it causing mass unemployment and heralding an apocalyptic scenario where AI takes over from mankind reducing it to irrelevance, never has a slew of new technologies caused so much exuberance and dread in equal measure, since the invention of the wheel.

Let's step aside from all the noise for the moment and look at what  AI has really achieved in the short period of time that it has become the cynosure of all eyes.

What has AI done for us?

That AI constitutes a set of game-changing technologies was never in doubt. It has already put into effect what many hope are seminal changes in almost all aspects of human activity and endeavour. You find the technology being leveraged across diverse sectors- e-commerce, technology (of course), education, healthcare, logistics, media, content creation, finance, travel, real estate, fashion, automotive and government organizations.

AI creates an impact on myriad industries, sectors and organizations on account of certain outstanding abilities possessed by it. These pertain to-

1.       Automation that considerably smoothens the running of a system or process by making it function automatically, lending it to use across multiple industries.

2.       Machine learning that incorporates vision enabling the use of a camera and digital signal processing leading to analysis and prediction.

3.       Natural language processing that involves processing human language via a computer program allowing things like instant translation from one language to another.

4.       Robotics that involves the designing and creation of cyborgs that can perform tasks deemed too difficult or dangerous for humans super efficiently helping something like an assembly line run super efficiently and without a glitch.[1]

The question to ponder over here, of course, always was whether the mere existence of a technology is reason enough (or is even desirable) to use it. There is always a moral and ethical question about the large-scale use and adoption of technology. The technologies that made the world a better place to live in for humans since the advent of the Industrial Revolution did not do so uniformly with the colonizing nations reaping all the benefits and the colonized ones witnessing a collapse of centuries or millennia-old ways of living. The subsequent catching up by the latter has led the world to the brink of an environmental catastrophe.

Might something similar be happening with the relentless plugging of AI by the big technology corporations of Silicon Valley who are no less than neo-colonists wanting the whole world to be trapped in a Matrix-like web of technological slavery? There are a host of inherent problems in the wholesale adoption of AI which are rightly catching the attention of individuals, governments and civil society groups around the world. These principally constitute:

1.       Security and accuracy.

2.       AI’s impact on human agency.

3.       Personal data integrity.

4.       Lack of universal accessibility.

5.       Lack of scrutiny and accountability

6.       Not driving positive social change.

7.       Making a whole host of professions untenable.

8.       Not ecologically sustainable.

9.       Unethical in the way Generative AI perpetually regurgitates existing data and information created by human endeavour without due acknowledgement.

10.   Stifling human creativity and genius leading to disastrous consequences for the human race in the times ahead.

11.   Driven solely by the economic interest of big technology companies looking for big-ticket funding and huge market expansion.

 

The blowback is coming

 

The question, “Who is AI for” is beginning to get asked and asked loud and clear. The protracted Hollywood writers’ strike was a very potent symbol of the growing unease over not just the use but also the intrusion of AI into our lives. Everyone has begun to genuinely fear for their jobs and indeed their way of living. From aggrieved creators (writers, photographers, graphic artists and even actors), coders, and teachers to doctors, lawyers, cab drivers and pilots-everyone is figuratively running away from the looming shadow of the AI monster that will likely wreak havoc on humans, much like the aliens in HG Well’s sci-fi book, War of the Worlds threatened to do. When people like Elon Musk suggest that in an AI-run economy, people would be better off receiving a high Universal Basic Income rather than competing with AI, even when he sacks 80% of Twitter employees on taking over the company, the irony is obvious to all.

People are revolted by fake-looking AI-generated imagery and soulless mechanical writing bereft of any real human emotion having been created by a phantom existence with no personality of its own. Far from aiding the creative process, AI is being leveraged by profit-obsessed mega corporations to drastically reduce their costs by firing workers and replacing them with technology. Creative people everywhere make the valid point that feeding the layperson with media with zero human contribution lands the human race in a philosophically nebulous zone. Besides, they point out that by training on existing people's work to create output, AI is ethically in the dog house as well.[2]

The hype that AI companies created about the capabilities of new age technologies like Generative AI allowed them to receive massive funding which hasn't really translated into much in real terms. This has led to a considerable shrinkage of both funding and industry backing in 2024. While many tech companies continue to back AI with massive funding believing that it will lead to the creation of new Microsofts, Apples and Googles, many are already predicting the end of the so-called AI age. They liken it to other notable technology failures that have emanated from the Silicon Valley dream factory-the Metaverse, and NFT being prime examples of that.

According to some experts, the recent steep fall in stock market prices across the world is attributable to the sell-off witnessed by tech companies who bet big on AI. Not just that, people are leaving the revered Sam Altman helmed Open AI in large numbers and many tech companies face lawsuits on account of their content scraping policies. What's more the Federal government in the United States now believes that Google is a monopoly with all that it entails.[3] For far too long has the technology sector had the world in its thrall- no questions asked. It is almost like a new religion had been founded that everyone must kowtow to without analyzing what it really meant and implied.

The tech industry expanded exponentially riding on the coattails of the growth of the internet. Given that the internet has pretty much grown as much as it possibly can, the former has been left clutching at straws hoping to discover a new trailblazer that will lead to the creation of the next crop of mega-corporations. But that does not really appear to have happened. Not by Web 3.0 and not it seems by AI. Brace for the revenge of the regular people.

 

 

 

 

 



[1] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7605294/

[2] https://www.forbes.com/sites/danidiplacido/2024/03/28/how-the-generative-ai-backlash-took-over-the-internet/

[3] https://www.bloodinthemachine.com/p/the-great-degeneration-is-this-the

Thursday, August 15, 2024

Is There Something Called an AI PC?

With AI being the flavor of the times one hears of the technology being deployed for everything except for basic human functions. So it is no surprise that one recently came across the term AI PC. Now what is that beast, I wondered? Obviously, it means a personal computer that uses artificial intelligence technology, but how exactly is it different from a regular computer and does it radically alter or promise to alter everything to do with personal computing? As with most things AI hype precedes sober reality, so I decided to find out for myself.

According to the chip-making behemoth Intel AI PC's possess the capability to enhance everything ranging from productivity, entertainment and security to creativity and security. It comprises a CPU apparently to handle smaller workloads requiring low potency, a GPU or Graphics Processing Unit for large workloads requiring parallel throughput and an NPU Neural Processing Unit that is ideal for what Intel calls sustained heavily used AI workloads even as it consumes low power and provides greater efficiency.[1]

This is all very well and well appreciated, but how is an AI PC different from a regular PC?

Apparently, what these supercharged PCs do is enable the speedy execution of AI tasks, even while consuming less energy. What's more, you no longer need to send sensitive data to cloud based AI servers in order to get them processed. With their ability to operate sans an internet connection, these PCs provide enhanced security because they store the data locally.[2]

Al the major PC manufacturers like DEL, HP and Lenovo are betting big on AI PC systems incorporating NPUs. Apple, of course, has already cornered 60% of the AI PC market, with its products powered by its M series chip with a neural engine. As a matter of fact, AI PCs made up as much as 14% of PC sales in the second quarter, pointing to their growing popularity.[3]

 

Should you buy an AI PC?

 

Going by all the marketing hype that one hears about how AI PCs are helping usher in a new dawn in personal computing what with the technology giants like Microsoft extolling its virtues, one might think that you would lose out if you didn't buy one pronto. While an AI PC might actually possess the mind-boggling potential to do wonderful things that we can't even begin to imagine at present, the question to ask yourself is-should you buy yourself one now?

NPU, which lies at the heart of an AI PC sure have great potential, but since Microsoft isn't yet up to speed with it and can't leverage it much in any really impactful manner and with third-party application developers lagging behind as well, this may not be the best time to plonk your hard earned money on the purchase of an AI PC. An AI PC can at best get you access to Windows Studio Effect which uses a PC’s NPU to enhance video and audio in video calls. If that is something that you simply can't do without, by all means, go and buy yourself one of these new toys called AI PCs.[4]

Like with most new path-breaking (hopefully) technologies, one does not know how successful AI PCs eventually turn out to be, given that one really does not have a fair idea about what these wondrous machines can achieve (remember the Metaverse, anyone?). One might want to wait for Windows 12 to be launched so that developers can sink their teeth into the new-fangled AI chips and figure out how these can be best leveraged.[5]

If you are one of those who imagine that staying ahead of the curve will help you deal with future shock in a comprehensive manner, go right ahead and buy an AI PC at this very moment. The rest of us can bide our time for now.

 

 

 

 

 

 

 

 

 

 

 



[1] https://www.intel.com/content/www/us/en/products/docs/processors/core-ultra/ai-pc.html#:~:text=the%20close%20button.-,What%20is%20an%20AI%20PC%3F,tasks%20locally%20and%20more%20efficiently.

[2] https://www.zdnet.com/article/what-is-an-ai-pc-and-should-you-buy-one/

[3] https://www.reuters.com/technology/artificial-intelligence/ai-pcs-made-up-14-quarterly-personal-computer-shipments-canalys-says-2024-08-13/

[4] https://www.pcworld.com/article/2236372/does-your-next-laptop-really-need-to-be-an-ai-pc.html

[5] https://www.forbes.com/sites/barrycollins/2024/01/10/what-is-an-ai-pc-should-you-buy-one-in-2024-heres-the-ces-verdict/

Friday, August 9, 2024

Will Claude AI Unseat ChatGPT?

Photo by Tara Winstead: https://www.pexels.com/photo/robot-pointing-on-a-wall-8386440/

 Claude AI is touted as a viable alternative to ChatGPT that will take the world by storm. It is a creation of the startup Anthropic AI founded by former Open AI members. Viewed as an ethical tool on account of its conforming to a constitutional AI document that has prescribed principles like freedom, privacy and opposition to inhumane treatment, it promises to be extremely safe and therefore reliable. [1]

Claude boasts an online version available at Claude.ai. It is also available as an iOS app as well as developer API. Apart from a free version, Anthropic lets you access it at $20 per person (Pro) as an individual subscriber. There is another price point of $30 per person (Team) comprising of a group of at least 5 subscribers. [2]

Cluade AI has a friendly and pleasant interface and is great fun to tinker around with. It helps you with a variety of tasks including analysis, writing, coding, math or any kind of creative project you might require help with. At first glance, it doesn’t seem to be too different from ChatGPT and Google Gemini in the way that it fields questions.

How is it Different?

As mentioned earlier in the article, Claude AI is built on the premise of minimizing risk emanating from the use of AI and augmenting model safety. Using the principles of “constitutional AI”, Anthropic seeks to align Claude AI’s action with human values. What sets it apart is that it doesn’t retrain its model as a default action every time a user interacts with LLM.  That is something that would appeal very much to businesses that use it for carrying out work related tasks. Claude is also apparently more reticent in its responses to queries almost to a fault, often not answering the most of innocuous of queries, reinforcing its safety focused approach.[3]

Then there is the fact that unlike ChatGPT, Claude possesses the ability to read, understand and summarize uploaded files. Besides it can manage 195000 words against a mere 4000 words (in context) by ChatGPT. The greater ability to apply context is quite significant- being able to tell the difference between a minister who is a priest and somebody who holds a position in government is an example of this. The fact that it provides information up to August 2023 makes it more contemporary. [4]

Will Claude unseat Chat GPT?

It is too early to say, but people have very good things to say about Claude already. Quite a few of them find it faster than ChatGPT when it comes to everything from generating ideas and helping one write better. It also doubles up as a mean editor and its copywriting abilities are not to be scoffed at. Of course, it summarizes beautifully as well. [5]

Claude AI is here to stay and you will be hearing a lot about it in the time ahead. Watch the space!


[1] https://www.pluralsight.com/resources/blog/data/what-is-claude-ai

[2] https://www.techtarget.com/searchenterpriseai/feature/Claude-AI-vs-ChatGPT-How-do-they-compare

[3] https://www.techtarget.com/searchenterpriseai/feature/Claude-AI-vs-ChatGPT-How-do-they-compare

[4] https://www.zdnet.com/article/4-things-claude-ai-can-do-that-chatgpt-cant/

[5] https://indiaai.gov.in/article/can-claude-2-really-dethrone-chatgpt

Thursday, August 8, 2024

The future of the influencer industry

 

Someone presciently said or did not say way back in the 1960s that in the future everyone will be world-famous for fifteen minutes. It is also said-be careful what you wish for, it may come true. Here we are at the end of the first quarter of the 21st century when everyone and their uncle is an influencer or wants to be. In fact, you can't seem to get rid of them as they have a nasty habit of popping out of nowhere like pesky flies.

Complain all you want, but the influencer economy is a roaring success being worth $250 billion and slated to almost double to $480 billion in 2027.[1] India mirrors this global growth trajectory with the 2024 projection for the nation’s influencer marketing economy being Rs 2344 crores (USD 280 million), which is expected to hit Rs.3375 crores (USD 405 million) by 2026.[2]

Now, if that isn’t a sunrise industry, then what is?

Genesis of Influencer Marketing

 

Influencers have existed since the days of the Romans with people making decisions on the basis of what someone they looked up to recommended to them. If a king or a religious leader who held sway over vast numbers of people ordained that certain rules be followed, these were followed, often upon the pain of death.  The modern era saw the growth of the advertising industry that cleverly proclaimed the desirability of certain products and services, often by getting famous people to endorse them. Fascist and dictatorial leaders like the ones in Nazi Germany went several steps further with the use of clever propaganda that sought to make outright lies appear as the gospel truth.

The democracies of the world had the PR industry, as well as lobbyists who helped shape perceptions about products, brands, government policy or whatever they set their minds on. Often, famous figures like actors, sports people and entertainers would be roped in to use their influence over the masses to help plug a brand, product or agenda.

The arrival of the internet upended everything.

The genesis of modern internet-driven influencer marketing lay in bloggers posting their content online and interacting with people who sent them messages in response to what they had written. This resulted in the creation of online communities on whom they exercised influence. This phenomenon was truly unique in that these bloggers with their bands of trusted followers were the regular kind of people who lived down your street, yet began to attract brand sponsorships in their field of excellence, which was the preserve of film stars, sportsmen and the like in the past.  A travel luggage maker would approach an intrepid travel blogger with a loyal fan following to plug their products than say a Hugh Grant. So successful were these blogs that many of these began to rival the readerships boated by mainline traditional media. The success of the Huffington Post is a good example of this.

The advent and rise of myriad social media channels with their ability to facilitate real-time interactive engagement made influencers all the more impactful in their outreach. Though traditional celebrities like sports people, TV and movie stars and pop stars were the first ones to popularize social media by amassing millions of followers, the regular people were quick to catch on and began to grow huge audiences by sharing very engaging content that resonated deeply with people across niches.

They emerged as authority figures in their respective fields of specialization making them very attractive to businesses who saw a synergy between the influencers' content and their product and service offerings. Anybody can be an influencer marketer and attract brand endorsement if they can effectively serve up social proof about how good a particular product or service is. Someone who runs a successful YouTube trekking channel for instance would likely be approached by brands making outdoor camping equipment, or trekking shoes.

Is there an influencer marketing overload?

Is there such a thing as influencer marketing overload, already? There is some evidence there is with so many people becoming a little wary of popular social media platforms on account of privacy concerns, unbridled misinformation, unhealthy impact on people's mental health and their sheer omnipresence. Many marketers are actually questioning the efficacy of influencer marketing given that most of their traffic seems to be coming from search engines.

In a fast-spinning digital universe with dwindling attention spans and content overload whatever good that an influencer causes to a brand or product is likely to be very short-lived indeed. How useful influencer marketing is for a brand's long-term growth is something a marketer will have to consider before taking a call on whether to persist with it or revert to classical advertising and PR to achieve real brand growth. Also, greater regulatory control of influencer ads is making brands avoid influencer endorsement out of an abundance of caution.

The path ahead for influencer marketing

 

While influencer marketing is growing at a healthy clip in India with the industry expected to hit about Rs. 34 billion by 2026, there is likely to be more emphasis on offering remuneration based on performance in terms of precise outcomes in the shape of clicks, conversions and actual sales conversions. This is going to be truer of the hordes of mini influencers who have proliferated in the influencer marketing space. That being stated influencer marketing is still a sunrise industry in the country what with 75% of brands likely to consider it as part of their marketing strategy and 47% of brands favouring micro and nano influencers to propel their influencer campaigns on account of low cost per reach.[3]

Conclusion

Though influencer marketers are coming under increasing scrutiny on account of how much bang they provide for a buck, we are not likely to see the last of them- at least for the foreseeable future. Till then steel yourselves to receive wisdom from an assortment of self-important gentlemen and ladies about the desirability of using brands ranging from flip flops to umbrellas and holiday excursions to herbal cosmetic products that promise the sun and the moon.

 



[1] https://digiday.com/marketing/in-a-booming-influencer-economy-creators-seek-standardization-for-payment-terms/

[2] https://www.ey.com/en_in/news/2024/04/indias-influencer-marketing-industry-estimated-to-reach-inr-3375-crore-by-2026-ey-collective-artists-networks-big-bang-social-report

[3] https://www.ey.com/en_in/news/2024/04/indias-influencer-marketing-industry-estimated-to-reach-inr-3375-crore-by-2026-ey-collective-artists-networks-big-bang-social-report

Friday, August 2, 2024

Do Businesses Really Have to Invest in Generative AI?

 We have been told for a couple of years that Generative AI is the best thing to have happened to the world of business in a very long time. It is supposed to revolutionize everything from the development of all new R&D models and enhancing productivity to better customer experiences and the creation of whole new business models.


According to premier management consultancy company BCG, as many as 85% of business leaders plan to increase their company’s spending in AI and GenAI by a whopping 85% in 2024. Besides, 54% of them think that AI will deliver cost savings in the current year on account of productivity gains across operations, customer service, and IT.[1]

Is GenAI Really All That It is Touted to Be?

There are recent reports that suggest that way more may have been invested in GenAI for the kind of benefits that it currently provides to a business.


In particular, a Goldman Sachs report alludes to an interview with Daron Acemoglu, Institute Professor at MIT in which he expresses his reservation about AI having any major impact on the economy and has in fact forecasted that it will impact not even 5% of all tasks over the next decade.


As a matter of fact, he believes that AI will increase US productivity by a mere 0.5% and a GDP growth of a pedestrian 0.9% over the next 10 years.[2] So much for all the billions going into just GenAI over the last two years!


On the other hand, the PwC 2024 AI Jobs Barometer report will have us believe that financial services, IT, and professional services sectors boasting relatively higher AI exposure have witnessed 6 times faster productivity growth than those with low exposure to AI.[3] But one can, all the same, detect an element of disenchantment with the technology in terms of its ability to deliver and provide real practical value.


There is a feeling of belied potential in the sense that GenAI hasn’t really reached a stage of development where it can be used in an optimal fashion. There is a lot of hype and speculation surrounding bold new announcements every few months, which does not seem to lead to much in terms of achievement and accomplishment.


With time, as expectations become more realistic with regard to what can possibly be delivered, there may be a resurgence of interest yet again, but tempered with realism.

The Way Ahead

As AI scales and grows in volume, one will notice that there will be an increasing focus on factors like regulating and governing technology, ownership, safety, and risk. There need to be efforts made by organizations who adopt and promote GenAI to reach out to their employees who fear it’s coming. It is important that businesses don’t attempt to better their prospects, by damaging those of their workers.


The companies that are the leaders in GenAI adoption are doing that by involving their employees in deciding how their work and roles should be reshaped.


GenAI is too good a technology to not be taken seriously, but it cannot be adopted in a massive way without making it prove itself. The process of maturation of the technology is a work in progress and it would be an interesting space to watch. The coming years will show us if it will really take over the world or just be a flash in the pan, albeit a brilliant one.


[1] https://www.bcg.com/publications/2024/from-potential-to-profit-with-genai

[2] https://www.ibm.com/blog/gen-ai-live-up-to-hype/

[3] https://www.forbes.com/sites/hamiltonmann/2024/05/22/dont-get-caught-up-in-the-genai-hype/